Shipping Delivery Terms Policy
Shipping Policy
Shipping & Delivery Terms
Order Preparation
Following successful payment confirmation, most orders are prepared and dispatched within five working days.
Estimated delivery time after dispatch is approximately 10–20 business days, although actual transit times may vary.
Factors affecting delivery include:
• Customs inspections and clearance activities
• Transportation network delays
• Weather-related interruptions or operational circumstances
Tracking Information
Tracking details will be sent by email after your shipment leaves our facility.
Customers may use the provided tracking number to follow shipment progress online.
Email: service@evainexa.com
Delivery Fees
A fixed shipping charge of $2.99 USD applies to each order.
Available Destinations
International delivery services are available for customers worldwide.
Where shipping restrictions apply, we will notify customers and discuss available alternatives.
Email: service@evainexa.com
Address Modification Requests
Shipping address changes must be submitted before 11:00 PM (PDT, GMT -7) on the day the order is placed.
Requests received after processing begins may not be accommodated.
Email: service@evainexa.com
Billing and Shipping Addresses
The billing and shipping addresses do not need to be identical.
Order Processing Days
Orders are fulfilled Monday through Friday, excluding public holidays.
Orders placed during weekends are generally processed on the following business day.
Inventory & Fulfillment Centers
Products may ship from regional warehouses depending on inventory levels.
Certain products may also be shipped directly from manufacturing facilities.
Support Contact
For shipment assistance and delivery questions:
Email: service@evainexa.com